How to update KRA PIN to iTax

It is that time of the year again and Kenyans from all walks of life are rushing to beat the June 30th deadline of filing tax returns. In the past, Kenyans used to endure the long queues at the Kenya Revenue Authority offices to manually file their tax returns, but that is now a thing of the past all thanks to the introduction of the innovative tax administration system popularly known as iTax. So, how do you update your KRA PIN to iTax?

It is all important for Kenyans with an old ITMS Personal Identification Number (PIN) to update to iTax. KRA, recently upgraded the tax collection and management system from Integrated Tax Management System (ITMS) to the new iTax System. Those applying for a new PIN are not spared either as they must apply for a KRA PIN using the iTax option.

The previous PIN, whether issued manually or through the ITMS system, must be updated and registered into the new system. Here is a concise step-by-step procedure for how to update KRA PIN to iTax, creating your login iTax password, changing your KRA email address. We have also included a quick guide on how to register for a KRA PIN for those who haven’t yet.

READ ALSO: How to file KRA returns in Kenya

How to update KRA PIN to iTax step-by-step

All taxpayers in Kenya are required to upgrade from the old ITMS PIN system to the new iTax platform. It is an obligation for all taxpayers to do a KRA pin update to iTax. It is, therefore, important for you to know how to navigate through the online processes. Ensure that you have a genuine KRA PIN as you will need it to access the iTax portal.

Follow these steps to update your KRA PIN to iTax

• You need to first open the iTax portal. This will send you to the iTax online services page.
• Key in your PIN number and click on "Continue."
• A dialogue box will pop with this message ‘You have not updated your details in iTax. Click here to update.’
• In the new page that will appear, select taxpayer type and citizenship. You will realize that taxpayer type is either individual or non-individual (for a company, NGOs, and others).
• Fill in your ID number, date of birth and security stamp to update KRA PIN online.

Ensure your email hasn’t been used by someone else to register on the platform. You should also make sure that you can access it at the moment of registration because an email verification code, One-Time Password (OTP), will be sent to it. Once you have the email ready, click on the button labeled ‘’send OTP’’ on the iTax portal and wait for the verification code to be sent. Do the following once you have received an email bearing the code:

• Enter the code sent to you and proceed to fill the form to the end.
• Select ‘submit' and confirm you want to submit the data.
• The update page will open and most of your details will be auto-populated.
• Ensure that all the information is okay in all tabs. You can also update any information you want such as the address and contact details.

READ ALSO: KRA Mpesa paybill number and how to use it

If you select Kenyan as your citizenship, follow these steps:

If you select ‘Non-Kenyan Resident’, follow these steps:

Note about Source of Income: You are required to select your source of income. Here are some tips for disclosing your mode of income:

• For those who are employed, select employment income and remember to file PAYE each month.
• If running a business then select business income and proceed to add it to your ledger.
• The last option is for those who are landlords. Select your option and proceed.
• If you are not employed, running a business or you aren’t a landlord, check all the boxes with NO.

Submitting your PIN

Correctly perform the arithmetic operation at the bottom and then click on submit. You will see a pop up asking if that is the email you want to use for the PIN you have applied. Confirm your PIN then proceed to click okay and the form will be submitted.

A PIN will be generated immediately on your iTax page. You should then download and print it. You will also receive another copy of your PIN in your email. At this juncture, you are almost done with the procedure. Now you need to create your iTax login password on this final crucial stage.

Creating your iTax log in password

If you log in to your email you will find your PIN and password that have been generated by iTax. Go to iTax portal and do the following:

• Input your PIN, password, and perform the arithmetic calculation.
• Enter your details and answer to the arithmetic calculations
• A new page will appear. Change your password here as well as create a security question. Your password should be easy to remember.

READ ALSO: KRA PIN certificate retrieval guide: download and print out with ease

Note: Ensure to put a security question that you can easily remember like ‘the town were you born’. Now you have successfully updated your pin to iTax. Use this to access other services that you may need on the iTax portal. If for some reasons you need to change KRA email address, follow these steps:

Changing your KRA email address

Many situations may warrant a change of KRA email address. It could be because the original email address you are registered with got compromised, you forgot KRA email used when signing up, or the email used belongs to a company that you no longer for. Whatever the reasons you have, the good news is that you can change your email address on KRA portal and here is how to do it:

Another way to change your e-mail address is by sending your KRA PIN, a colored scanned copy of your original national identity card, and valid email address to callcentre@kra.go.ke. If you can’t log in to the system or you have any other issues with your PIN, use the online KRA PIN checker to confirm whether it is valid.

A quick guide to getting a KRA PIN

If you don’t have a KRA PIN yet, follow these steps to get one:

READ ALSO: How to file nil income tax returns

Follow this guideline when selecting your tax obligations:

• Pay As You Earn: Employers are required to register for this obligation.
• Turnover Tax: Applicable to businesses whose turnover (income) does not exceed KShs 5 million during any year of income. This is mainly for those in the informal sector where tax procedures, computation and record keeping are basic.
• Value Added Tax: Any person supplying or who expects to supply taxable goods and taxable services with a value of KShs 5 million or more in a year qualifies to register for VAT. The law also allows for voluntary registration.

You will be sent an acknowledgment receipt on completion of the online application after which a follow-up email will be sent to you informing you on further instructions.

The fact that the Kenya Revenue Authority embraces technology is a welcome thing. Through this, you can now avoid the bad experiences of long queues. We hope this guide has been useful to you and now you know how to update KRA PIN to iTax. Go ahead to update your PIN and easily file your tax returns before the 30th June deadline to avoid penalties.

READ ALSO: How to search for your KRA PIN using your ID number in Kenya

Source: TUKO.co.ke

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